Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small file that is stored on your device (computer, smartphone, or tablet) when you visit our website. It contains information about the interactions between you and our site, allowing us to improve your experience and tailor our services to meet your needs.

Why Do We Use Cookies?

We use cookies for several reasons:

• To remember your login credentials, so you don't have to enter them every time you visit.
• To personalize your browsing experience by remembering your language preferences or location.
• To enable us to gather information about how visitors use our site, which helps us improve its performance and content.

Types of Cookies

We use various types of cookies on our website:

Essential Cookies

These are necessary for the proper functioning of our website. They allow you to navigate between pages and interact with our services without any issues.

• Session ID: A unique identifier used to keep track of your current session.
• Login Token: Stores information about your login, ensuring a smooth experience when returning to our site.

Session Cookies

These cookies are temporary and stored on your device only while you're active on our website. They disappear once you close the browser or leave the site.

• Shopping Cart: Keeps track of items in your cart for e-commerce purposes.
• Authentication Token: Verifies your login credentials, ensuring secure access to restricted areas.

Persistent Cookies

These cookies are stored longer-term, sometimes even after closing and reopening the browser. They can be deleted manually or automatically when they expire.

• Preferences: Stores information about your preferences, such as language settings or font size.
• Analytics Identifier: Unique identifier for tracking anonymous analytics data (more on this below).

Functional Cookies

These cookies improve our website's performance by:

• Remembering form entries to avoid re-entering the same information every time.
• Providing shortcuts for frequently visited pages.

Analytics and Performance Cookies

We use third-party services to collect aggregated, anonymized data about how users interact with our site. This helps us optimize its speed, content, and overall user experience:

• Google Analytics: Provides insights into visitor behavior, including session duration and bounce rate.
• Page Speed Insights: Helps us identify areas for improvement in page loading times.

Preference and Language Settings

Our website allows you to adjust your language settings or font size using cookies. This ensures a personalized browsing experience tailored to your needs:

• Preferred Language
• Font Size

Login/Session Continuity

We use login/session persistence through cookies to ensure seamless access to our services, even after closing the browser.

• Login Token: Stores information about your current session.
• Session ID: Unique identifier for tracking active sessions.

Device Recognition and Security

Cookies help enhance security by:

• Identifying trusted devices for secure authentication
• Enabling more robust anti-fraud measures

Browser Storage Technologies

Our website employs browser storage technologies, such as localStorage or sessionStorage, to store data locally on your device. This includes session cookies mentioned earlier.

Third-party Integrations and Marketing/Communication Preferences

Some of our services are provided by third parties that set their own cookies for analytics purposes or marketing efforts. We respect users' preferences regarding these integrations:

• Google Maps
• Social media sharing buttons

To opt-out of tracking, visit the relevant preference center directly.

Cookie Consent Management and Browser Cookie Controls

We offer cookie consent management options to control how our site uses your data:

• Manage Cookies: Allows you to enable or disable categories of cookies.
• Clear Cookies: Delete all stored cookies from our website at once.

Browser Cookie Control, Data Protection and Site Functionality Impact When Cookies are Disabled

• Most browsers provide built-in cookie controls for users:
  • Settings > Privacy/Security
• Disabling cookies may impact the following services on our site:

Some areas of our website rely on cookies to function properly. If you disable them, some features might not work as expected.

Technical Diagnostics and Performance Optimisation

We continuously evaluate analytics data from aggregated sources like Google Analytics or internal tools to optimize user experience and content delivery.

• Speed improvements for critical pages
• Content rearrangement based on visitor behavior

Aggregated Analytics Information and User Experience Improvements

All the insights we gather are used solely in aggregate form, ensuring your identity remains protected:

• Session duration
• Bounce rate
• Click-through rates
• Average session count per user